Payment Terms

This “Payment Terms” page applies to all transactions on websites operated by the Cushlino brand.

Payment Methods
We offer a secure and seamless checkout experience. We accept the following payment methods:

Visa

Mastercard

American Express

Apple Pay

Google Pay

Selected local e-wallets available at checkout

All payments are authorized and processed at the time of purchase via our secure online checkout system.

Payment Processing and Security
To ensure the highest level of security for your financial information, all card and e-wallet transactions are processed through Stripe, a leading global payment processor.

PCI-DSS Compliance: All transaction data is encrypted using Secure Socket Layer (SSL) technology and processed in accordance with PCI-DSS compliant protocols. Cushlino does not store, access, or retain your credit card numbers or sensitive CVV codes on our servers.

Seamless Checkout: Customers can complete purchases without creating a separate account with the payment service provider. All transactions are securely completed directly through our website’s checkout interface.

Billing Descriptor
When viewing your bank or credit card statement, the billing descriptor for transactions on this site will typically appear as:

Cushlino (or an abbreviated form required by your bank’s formatting, such as Cushlino-Secret Furn)

Please look for this name on your statement to ensure it matches your purchase with us and to avoid confusion regarding unrecognized transactions.

Data Processing, Privacy, and Cookies
We are committed to protecting your privacy and managing all customer information in accordance with applicable data protection frameworks, including Singapore’s Personal Data Protection Act (PDPA) and European data privacy standards (GDPR).

Cookie Management: This website uses a standard cookie consent banner. Non-essential cookies or tracking technologies are enabled only if you explicitly select the “Accept” option. You may update or manage your cookie preferences at any time via the settings provided on this website.

Personal Data: Any personal data collected during payment and order fulfillment is processed strictly in accordance with our comprehensive Privacy Policy. Customer Communication
For any payment-related inquiries, billing questions, or verification requests, please contact our customer support team via email. We aim to process and respond to all email inquiries within 24 to 48 standard business hours.

General Terms
By completing a purchase on our website, you authorize us to charge the total order amount (including applicable shipping fees and taxes displayed at checkout) to your selected payment method. All orders and payment records are securely retained for internal audit, financial reconciliation, and compliance purposes.

Contact Information
For assistance regarding payments or billing, please contact us via:

Phone: +65 65114894
Email: throw@cushlino.com